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Questions you might have

Frequently
Asked
Questions

What kind of bills can I pay on KwuFlow?

You can pay electricity, data, airtime, TV subscriptions, and more. We’re adding school fees and government payments soon.

How do I create an account on KwuFlow?

Simply download the app or visit the website. Sign up with your phone number or email, verify your BVN for security, and you’re good to go.

Is my money safe on KwuFlow?

Yes. All transactions are secured using bank-grade encryption, and your funds are held with trusted financial partners.

How do I earn cashback and reward?

Each time you make a payment, you automatically earn loyalty points or cashback. These can be used for discounts or wallet top-ups.

Can I split bills with people who don’t use KwuFlow?

Yes. You can send a link for them to pay their share through any bank or payment method. Once paid, the system updates your balance automatically.

How does the “Buy Now, Pay Later” feature work?

Qualified users can access bill payments upfront and repay later. You must have a verified BVN, consistent payment history, and no outstanding debts.

Does KwuFlow charge extra fees?

We show all fees upfront before checkout. There are no hidden charges or surprises.

Still have questions?

Can’t find the answer to your questions? Send us an email and we’ll get back to you as soon as possible.

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